Question 1

What is EntreQube?

Accepted Answer

EntreQube is a platform that connects entrepreneurs with real-world problems that need innovative solutions. Post your problems, explore marketplace solutions, collaborate in Build Space, and leverage AI-powered tools to solve challenges faster.

Question 2

How do I get started on EntreQube?

Accepted Answer

Sign up for a free account, complete your profile, and explore the Problem Feed. You can start by posting a problem you're facing or browsing existing problems to offer solutions. No credit card required to get started.

Question 3

Is there a cost to use EntreQube?

Accepted Answer

EntreQube is free to use for basic features. Premium AI features require AI credits, which can be purchased. Check our pricing page for detailed information on credit packages and subscription plans.

Question 4

How do I post a problem?

Accepted Answer

Click "Post a Problem" in the Problem Feed or use the navigation menu. Fill in the title, detailed description, select an industry and urgency level, add relevant tags, and choose if you're seeking collaborators. Your problem will be reviewed and published within 24 hours.

Question 5

What makes a good problem post?

Accepted Answer

A good problem post includes: clear title, detailed description of the challenge, industry/category, urgency level, relevant tags, and context. Be specific about what you've tried, constraints you face, and desired outcomes. The more detailed, the better solutions you'll receive.

Question 6

Can I edit my problem after posting?

Accepted Answer

Yes, you can edit your problem anytime before it receives solutions. Once solutions are submitted, you can still update the description and tags, but major changes may require reposting to maintain clarity with existing solutions.

Question 7

How do I submit a solution?

Accepted Answer

Browse the Problem Feed, find a problem that interests you, and click "View Details". In the solutions section, click "Submit Solution" and provide your detailed approach, implementation plan, and expected timeline. You can attach files or links to showcase your solution.

Question 8

What is the Marketplace?

Accepted Answer

The Marketplace is where you can list products, services, or solutions you've built. Buyers can discover your offerings and request them for their problems. You set your own pricing and manage inquiries directly.

Question 9

How do I earn money on EntreQube?

Accepted Answer

You can earn by: submitting paid solutions to problems, listing and selling products in the Marketplace, offering consulting services, or participating in bounty programs. Payments are processed securely and can be withdrawn to your account.

Question 10

What are AI Credits?

Accepted Answer

AI Credits allow you to use EntreQube's AI-powered features like problem analysis, solution optimization, and AI insights. Credits are purchased in packages and used per-feature. Different AI features consume different amounts of credits based on complexity.

Question 11

How much do AI Credits cost?

Accepted Answer

Credits are available in flexible packages: 100 credits ($9.99), 500 credits ($39.99), 1000 credits ($79.99), and 5000 credits ($299.99). Enterprise plans with custom credit allocations are also available. Unused credits don't expire.

Question 12

Can I get a refund for unused credits?

Accepted Answer

Credits don't expire and can be used anytime. If you purchased credits in error, you can request a refund within 30 days of purchase. Refunds for used credits are not available, but you can use remaining credits on future features.

Question 13

How do I change my password?

Accepted Answer

Go to Settings → Account → Security section and click "Change Password". You'll be asked for your current password and to set a new one. Make sure your new password is strong and unique.

Question 14

How do I enable two-factor authentication?

Accepted Answer

Go to Settings → Account → Security and toggle "Two-Factor Authentication". Choose between authenticator apps (recommended) or SMS. Follow the setup instructions to complete enrollment. This protects your account from unauthorized access.

Question 15

Can I delete my account?

Accepted Answer

Yes, you can delete your account in Settings → Account → Danger Zone. This will remove all your data and cannot be undone. You may want to export your data first using the "Download my data" option.

Question 16

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and bank transfers for enterprise accounts. All payments are encrypted and processed securely by Stripe.

Question 17

Can I cancel my subscription anytime?

Accepted Answer

Yes, you can cancel your subscription anytime without penalties. Your access continues until the end of your billing period, and you can reactivate anytime. Refunds for partial months are not provided.

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